This privacy policy introduces the privacy protection policies of Yuanfeng Technology Co., Ltd. and its subsidiaries and affiliates (collectively referred to as "YFtech", "the Company" or "we") for the official website and APP applications (collectively referred to as "the Website") provided to users by YFtech.
1. YFtech's Privacy Commitment
YFtech respects your privacy rights. It is crucial for us that you make informed choices regarding the use of your information. This privacy statement explains Far Eastern's policies regarding the collection, use, disclosure, and protection of personal information collected from you, except for different terms included in the special offers we provide to you or specified in other forms or contracts.
This data protection statement applies to all individuals who access our company's website and use the services provided. This data protection statement applies to all forms of service usage, whether it is free or paid services. YFtech will provide a detailed explanation of the data collected by our company and its purpose in the following text. Please also be informed that your (personal) data is collected and stored electronically on our company's website. We store and process all data in accordance with the Data Security Law of the People's Republic of China and the General Data Protection Regulation of the European Union on data privacy and data security. You can access https://ww.yftech.com, view, download, or print the "Terms of Use", "General Terms and Conditions", and Far Peak Data Privacy Statement. The data protection statement constitutes an integral part of the Terms of Use and General Terms and Conditions. You must accept this data protection statement in order to access our website and use our services.
2. Account information
Unless otherwise stated in this policy, we will keep confidential any personal information related to your account with our company.
3. Non personal information
You can access our company's various websites (if any) at any time without providing personal data. YFtech stores the following non personal data:
a) Browser type and version
b) operating system
c) Recommended URL (link to specific webpage of our company's website)
d) The host name (IP address) of the computer accessing the website
e) The time and date of the server request
f) device
3.1 This type of data is analyzed by YFtech or third parties to improve our products and services (such as for research and data analysis). This type of data cannot identify your identity.
3.2 YFtech also stores and retains the registered user data listed in Article 3. This type of data can only be used in accordance with Article 3.1 after being anonymized. Any third party we entrust cannot identify your identity based on such data.
3.3 When registered or authorized users use the YFtech website, YFtech also collects non personal (anonymous) data. This type of data is stored in a form that does not allow the identification of any specific individual. YFtech may collect, use, transmit, or disclose non personal data for any purpose.
For example, Far Peak utilizes data aggregated from all systems, such as the sunshine duration and intensity of the region, to identify a particular area. The scope of the region is wide enough to make it impossible to identify established individuals or their systems. YFtech also has the right to provide such aggregated data to third parties.
4. Personal Information
Personal information refers to information that can be directly associated with identifiable natural persons. Only after you or related users register, YFtech can identify your or related users' identity. Registration requires you to voluntarily provide your personal data. Our website records and stores the following data of registered users:
4.1 User data: Address, First Name, Last Name, Company, Street, Street Number, Postal Code, Town, Province (City, State), Country, Time Zone, Phone Number, Fax Number, Email, Birthday, Customer Number, Username, Password
4.2 System data: system name, system identifier, debugging date/time, company, street, street number, postal code, town, province (city, state), time zone, longitude, latitude, altitude, system performance, manufacturer, module type, system specifications, system image
4.3 Operator/Customer Data: Address, First Name, Last Name, Company, Street, Street Number, Postal Code, Town, Province (City, State), Country, Time Zone, Phone Number, Fax Number, Email, Customer Number, Value Added Tax Number
4.4 Connect data: the data described in Article 3
5. Collection of Personal Information
5.1 YFtech collects personal data for the following purposes: providing necessary services, processing contracts, and for internal purposes such as improving our services and products (for data analysis, research, etc.) or contacting you outside of the corresponding contract.
5.2 YFtec strictly keeps all personal data confidential and will not provide it to any third party without your explicit consent.
5.3 Without your consent, YFtech will only collect, process, and use your personal master data and usage data within the necessary scope for contract processing and the use and billing of electronic information and communication services.
5.4 However, if YFtech is legally obligated to provide data and needs to disclose it to public institutions, YFtech has the right to provide data to third parties.
5.5 However, YFtech has the right to provide personal data to online payment systems, but only in cases where such data is necessary for the proper processing of the payment process.
5.6 After registration is completed, your username will be visible to other members. In addition, you may post/disclose detailed information about your other personal profiles or systems, and make this information visible to other members. You have the right to adjust settings and modify the scope of your personal information disclosure. You can decide on your own the specific data and scope to publish/publicize to other users. For detailed information, please refer to the corresponding functions on the website.
5.7 If according to legal regulations, the use of data requires your consent, we will seek your explicit consent. Your consent will be recorded in accordance with relevant data privacy regulations. In the future, you may revoke your consent at any time and/or refuse to use your data for advertising, market research, and opinion research. To revoke consent or refuse future use, simply send a simple message to YFtech. To ensure timely processing, please use the contact information provided below. Contact us at no additional cost.
5.8 The information you provided to us.
The personal information you provide to us through services or other means may include:
a) Business information and personal contact information, such as name, email address, physical address, phone number, job title, and company name.
b) The content you choose to upload to the service, such as text, images, audio, video, and digital signatures, as well as metadata related to the files you upload.
c) Personal profile information, such as the username and password you set when opening an online account with our company, your account name, account number, Far Peak system identification number, photo, interests, and preferences.
d) Registration information, such as information that may be related to the services, accounts, or activities you have registered for.
e) Feedback or communication, such as the information you provide when asking us questions, providing feedback, or communicating with us online through other means.
f) Address information, such as your country of residence, province (state), city (county), street address, and postal code.
g) Energy information, such as your power generation, electricity bills, solar installation contracts, energy consumption, battery settings and usage history, other load consumption or production, and other information related to any of your energy resources.
h) Venue information, such as information related to your solar installation, including roof type, house size, equipment configuration settings, appliance usage, micro inverter details, system configuration settings, circuit breaker and distribution panel details, license information, and photos.
i) Financial information, such as your electricity bill. YFtech will never collect or store information provided during shopping, such as payment card information, financial account information, and billing information, which will be directly provided to third-party payment processors.
j) Transaction information, such as your billing address, your payment and receipt information, customer number, and other detailed information about the products or services you purchased from us.
k) Use information, such as information related to how you use the service and interact with us, including information related to any meter identifier (brand, model, and serial number) or augmented income rating data (such as cumulative counter end values as of the end of the month), output information, efficiency and other technical variables, content you upload to the website or otherwise submit to us, and information you provide when using any interactive features of the service.
l) Market development information, such as your preferences in receiving communications related to our activities and publications, as well as details about your participation in our communications. We may also conduct user surveys and analyze your usage or interest in our products and services.
m) We may collect other information that is not listed in this privacy policy but will be used in accordance with this privacy policy, or other information disclosed in other ways at the time of collection.
5.9 We obtain information from social media platforms.
We may maintain YFtech's page on social media platforms such as WeChat official account, Tiktok, Facebook, LinkedIn, Twitter, Google, YouTube, Instagram and other third-party platforms. When you visit or interact with our pages on these platforms, your interactions and the platform provider's collection, use, and processing of your personal information will be subject to the platform provider's privacy policy. You or the platform may provide us with information through the platform, and we will process such information in accordance with this privacy policy.
5.10 We obtain information from other third parties.
We may receive your personal information from third-party sources. For example, if you express interest in learning more about our products or services or the types of products or services we offer, business partners such as solar system installers, grid service integration agencies, or utility companies may share your contact information or energy related information with us. Similarly, if a business partner assists you in establishing a Far Peak account, they may also share personal information or registration details. We may obtain your personal information (including the information categories listed in the "Information You Provided to Us" section above) from other third parties such as market development partners, public sources, existing customers of YFtech, and data providers. Under specific circumstances, Far Summit will collect your personal information from your installer as per your instructions. The information sharing and other processing of information between these third parties and YFtech are subject to their respective privacy policies. Therefore, we suggest that you contact the relevant third party for more details.
5.11 Cookies and other information are automatically collected.
We, along with our service providers and business partners, may automatically record information related to you, your computer or mobile device, and activities that occur on or through the service. The information that may be automatically collected includes your computer or mobile device operating system type and version number, manufacturer and model, device identifier (such as Google Advertising ID or Apple IDFA for Advertising), browser type, screen resolution, IP address, websites you visited before navigating to our company website, and general location information (such as city, state, or geographic region); And information related to your use of the service and operations on the service, such as the pages or screens you browse, the time you stay on the pages or screens, navigation paths between different pages or screens, your activity information on the pages or screens, access time and duration. Our service providers and business partners may collect such information through third-party websites and mobile applications on a long-term basis. If a Far Eastern advertising partner collects your personal information, their use of that information will be subject to their own privacy policy. Regarding how we use the information collected from you in the manner described in this paragraph, please refer to the "Display Advertising" section below.
On our website, this information is collected through cookies, browser network storage (also known as local storage objects or "LSOs"), web beacons, and similar technologies. Our emails may also contain network beacons. In our mobile applications, we may collect this information directly or through the use of third-party software development kits (SDKs). SDK may allow third parties to collect information directly from our mobile applications.
For more information, please refer to our Cookie Policy.
5.12 recommend.
Users of the service can recommend others to us. If you are an existing user of ours, you can only submit a recommended person to us if you are authorized to provide us with their contact information for us to contact.
6.Use of Personal Information
The personal information we collect is used to process your requests or transactions, provide you with high-quality services, process contracts, and for internal purposes such as improving our services and products (for data analysis, research, etc.) or contacting you outside of the corresponding contract.
We also customize the website based on your preferences and introduce you to specific products or services that we believe you will be interested in. If you do not wish to receive our promotional information, you can easily inform us. You can contact us at any time to refuse to receive promotional information (see the "Push and Unsubscribe" section below).
Without your consent, YFtech will only collect, process, and use your personal master data and usage data within the necessary scope for contract processing and the use and billing of electronic information and communication services.
7. Retention of Personal Information
We will only retain personal information for the period necessary for the purposes stated in this privacy policy. We will retain and use personal information to the extent necessary to comply with legal obligations (e.g. if we are required to retain data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. We will also retain the usage data for internal analysis. The retention time of data usage is generally short, unless such data is used to enhance security or improve service functionality, or we are legally obligated to retain such data for a longer period of time.
8、 Delete personal information
In the following situations, we will proactively delete your personal information. If we have not deleted it, you have the right to request us to delete it:
(1) The processing purpose has been achieved, cannot be achieved, or is no longer necessary to achieve the processing purpose; (2) We have stopped providing Far Peak's products or services, or the retention period has expired; (3) You withdraw your consent; (4) We violate laws, administrative regulations, or agreements by processing personal information; (5) Other circumstances stipulated by laws and administrative regulations. You can also contact HR@yftech.com By sending an email, we will promptly respond to your request after verifying your identity, except as otherwise provided by laws and regulations or as stipulated in this policy. You hereby agree that once a deletion request is responded to, your personal information will be deleted or anonymized, unless otherwise provided by laws, regulations, or normative documents. Please be aware that we may not immediately delete the corresponding information from the backup system, but will do so when the backup system is updated. If you wish to cancel your Far Peak account, you can also contact HR@yftech.com Send an email; After receiving your instructions to cancel your account, we will delete your account and personal information within 15 working days. Please note that your account cancellation is irreversible, so we recommend that you choose to cancel your account carefully.
9. Sharing of Personal Information
Without your prior consent, YFtech will not sell or rent personal information to third parties. Except for the limited circumstances described in the "Disclosure" section below, YFtech will not share or disclose personal information to third parties without your prior consent.
10.Disclosure
10.1 If we believe in good faith that we are required by law to disclose personal information, or if it is reasonably necessary to disclose personal information in order to comply with legal procedures or contracts, respond to any claims, or protect the rights, property, or personal safety of YFtech, our customers, or the public, we may disclose personal information. If disclosure is required for legitimate purposes. In addition to the above situations, our policy is that if we intend to process someone's personal information, we will seek their consent.
10.2 However, YFtech has the right to provide personal data to online payment systems, but only in cases where such data is necessary for the proper processing of payments.
10.3 After registration is completed, your username will be visible to other members. In addition, you may post/disclose your personal profile or other detailed information of the system, and make this information visible to other members. In your personal profile, you can choose to adjust settings and modify the scope of data disclosure. You can decide on your own the specific data and scope to publish/publicize to other users. For detailed information, please refer to the corresponding functions on the website.
11.Protection of Personal Information
YFtech has taken various security measures to prevent personal information from being lost, abused, or tampered with during the period under our control. The personal information we collect is stored electronically. We adopt technical, contractual, administrative, and physical measures to prevent unauthorized access to personal information.
Account information can only be accessed online using a password. In order to keep personal information confidential, your password must be kept confidential and not disclosed to others. If others have access to your email, they may learn about your password and obtain your personal information or modify your user profile information.
Although we take reasonable measures to protect the information stored in our database and only allow employees (such as customer service personnel) who need to access the information to perform their job functions to access it, we cannot guarantee the security of account information. Unauthorized access or use, software and hardware failures, and other factors may jeopardize the security of account information at any time. Since we cannot ensure the security of the information you send to us, please take all precautions to protect your personal information when you access the Internet. Please change your password frequently, use a combination of letters and numbers, and ensure that you use a secure browser.
12. Use of Cookies
This website uses software to analyze website usage. Through data analysis, important information about user needs can be obtained to further improve our products and services.
For this purpose, we also use cookies. Cookies refer to text files stored on website visitors' computers that can identify anonymous visitors. Generally speaking, cookies can be blocked or deleted by adjusting browser settings.
By using this website, you agree to analyze your use of this website in the manner described above.
13.Push and unsubscribe
By registering for any part of the website or any services or news we provide, you agree to receive promotional information from YFtech. If you want to stop receiving promotional information from YFtech at any time, you can choose one of the following ways to unsubscribe:
a) Call your service representative at the following phone number:https://www.yftech.com/en/contact.html
b) Send us an email: marketing@yftech.com
c) Click on the 'unsubscribe' link in the news bulletin
YFtech attaches great importance to the confidentiality of the personal information you may provide to us. YFtech may use and disclose desensitization summary information for evaluating and improving our services, customizing products, and for commercial purposes. YFtech may choose to transmit, sell, provide or share such information to third parties (including YFtech's business partners) for commercial purposes.
14.Online link
Through our company website, users can link to other third-party websites that provide useful information. Any information you provide on the linked webpage is directly provided to the third party and is subject to the privacy policy of the third-party provider. YFtech is not responsible for the content or privacy policy of the linked website. Our company website provides links to third-party websites or other websites solely for your convenience. We suggest that you first understand the privacy policy of each website before providing any information to them.
15.Changes to this statement
YFtech reserves the right to change this privacy statement at any time, but will indicate the date of the last update at the bottom of the privacy statement to remind you that changes have been made. Please read our privacy statement to ensure understanding of how your information will be used. If there is a significant change in the way information is used, and the new usage is unrelated to the usage disclosed in this statement, we will publish a revised privacy policy on the website for your acceptance or confirmation, and you can only continue to use the website after accepting or confirming such changes.
If you have any questions about this privacy policy, you can contact us via email（ HR@yftech.com ）.